Exchanges and Returns

If you are not happy with your online purchase you can return your goods within 28 days, provided they are in perfect original sale-able condition. Customers are responsible for return shipping charges and service. For your protection, we suggest you return your goods via recorded or registered post. Any queries please contact us. We offer a refund or exchange service but we can’t refund your original postage cost if you have simply changed your mind.

  • All items must be unused
  • Clothing must be clean and unwashed with all tags attached
  • Once clothing has been worn and/or washed it cannot be returned or exchanged
  • Shoes must not be worn outside, once shoes have been worn they cannot be returned or exchanged
  • All shoes should be returned in their original packing
  • All decks must be un-skated and in like-new condition
  • Once a deck has been assembled, neither the deck nor its parts can be returned or exchanged
  • All deck returns are dealt with by the manufacturer and are subject to the manufacturer’s discretion

Our returns address is:

7Ply Skate Store
6 Langney Rd
BN21 3EU

Faulty Items
If your items are faulty you are entitled to return them to us within 28 days of receipt for exchange or a refund. If you are returning the faulty item after 28 days has passed we may opt to repair or replace them before offering a refund. We will cover the cost of any return postage for goods which are faulty or not as described.